Contact Us

If you have questions about an order, shipping, or a specific diecast model, we’re here to help.

Traxxi Diecast is built for collectors, and we’re always happy to assist whether you’re tracking down a specific car, asking about a new release, or just getting started in the hobby.

You can reach our team anytime and we’ll get back to you as soon as possible.

Customer Support

Email:
PitCrew@TraxxiDiecast.com

Typical response time: within 1 business day.

Order Questions

If you're contacting us about an order, please include:

• Your order number
• The name used on the order
• A short description of your question

This helps us respond faster.

Product Questions

Looking for a specific model or brand? Feel free to ask. We regularly carry models from brands like Mini GT, Tarmac Works, Hot Wheels Premium, Greenlight, Auto World, and more.

About Traxxi Diecast

Traxxi Diecast is an online store dedicated to collectible diecast cars, with a focus on detailed 1:64 scale models from many of the most respected brands in the hobby. Our goal is to provide collectors with a carefully selected range of diecast vehicles representing classic muscle cars, Japanese tuner culture, motorsports, and modern performance machines.